This Privacy Policy describes how LongBeach Appliance Fix (we, us, or our) collects, uses, and shares information from users of our website. By using our website or submitting a service request form, you agree to the practices described in this policy.
Information Collection
We collect personal information that you provide directly to us when you submit a call request form or contact us for service. This includes your name, phone number, and email address. We do not process transactions or collect credit card information through our website.
In addition, non-personal browsing data may be collected automatically through the use of cookies or web beacons to improve user experience on our website. This data may include browser type, operating system, access times, and referring URLs.
Use of Information
The personal information we collect is used to provide, maintain, and improve our services. This includes responding to inquiries, scheduling appointments, and communicating with you about service requests.
We and our partners may contact you via phone, email, or text for service-related purposes. By using our website and services, you agree to these communications.
Sharing of Information
We may share your information with our trusted partners for operational and service needs. These partners are contractually obligated to protect your information and use it solely for purposes related to our services.
We do not sell or rent your personal information to third parties for marketing purposes.
Legal Terms and Dispute Resolution
By using our website, you waive your right to sue or take any legal action beyond direct negotiation for disputes related to our website or services. In the event of a dispute, each party will bear their own legal fees and expenses.
Any claims related to our services are limited to a maximum compensation of $100. This limitation applies to all claims collectively, including but not limited to breach of contract, breach of warranty, negligence, and other tort claims.
Your Choices
You have the right to opt-out of receiving communications from us. To opt-out, please contact us at our phone number: (562) 295-6749. Note that opting out of service-related communications may impact our ability to provide services to you.
Data Security
We take reasonable measures to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security measures are completely foolproof, and we cannot ensure or warrant the security of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the updated policy will be effective upon posting. We encourage you to review this policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at (562) 295-6749.